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MAG launches new home maintenance app, signs partnership agreement with Hitches & Glitches


MAG Lifestyle Development, which is a part of MAG Group Holding, has launched a new Uber-style home maintenance tracking app, called MAG FM.

The MAG-branded smart technology platform will enable owners and tenants living in all MAG developments, to request home maintenance services, allowing customers to browse a wide range of home maintenance packages, or indeed customise their own package specific to their individual needs.

App-users can also book and make payments via the smart platform through Google and Apple Pay for any parts or service carried out in their home, offering a quick and hassle-free way to pay online.

Initially, the online services will be launched for residents living in MAG5 Boulevard in Dubai South and then rolled-out across all MAG developments throughout Dubai.

“MAG 5 Boulevard is an affordable, contemporary development with a real community feel and an accent on the modern lifestyle. Therefore, it seemed only natural for us to launch a reliable, convenient, and efficient, technology-led home maintenance solution for the residents there, before expanding the maintenance service to our other developments,” said Talal Al Gaddah, Senior Executive Vice Chairman of MAG Lifestyle Development.

MAG Lifestyle Development the development arm of the MAG Group Holding, was established 41 years ago, developing iconic projects in Dubai Marina, Meydan, Dubai South, Dubai Creek, Business Bay and Sharjah. The group is focused on designing projects that add value to the local economy, based on extensive market research.

Situated next to Al Maktoum International Airport in Dubai World Central, MAG 5 Boulevard offers exceptional residential community living, consisting of seven buildings featuring 1,452 residential units comprising of studios, one, two, and three-bedroom apartments.

The project is surrounded by a variety of facilities such as jogging and cycling tracks, playgrounds for children, community and retail centres. One and two-bedroom units come complete with a balcony and car parking spaces, with communal landscaping, a swimming pool, gymnasium, plus a variety of dining and leisure outlets. This walkable community overlooks the ‘Greenbelt’ the UAE’s largest linear network of parks and green spaces.

To deliver the home maintenance services, MAG Lifestyle Development has signed a partnership agreement with leading UAE home maintenance company Hitches & Glitches. With an experienced and professional team of over 100 technicians, Hitches & Glitches cover a comprehensive range of maintenance requests and repairs, from electrical and plumbing works to water tank cleaning, air conditioning and swimming pool maintenance, smart home product repairs and updates, gardening, cleaning, and general handyman jobs.

“One of the other major benefits of this app is that once tenants and owners living in MAG5 and eventually in all MAG developments, have booked online, they can track our technicians in real-time, Uber-style, through a link to Google Maps, so they will know their location and their exact arrival time,” said Kelvin Varghese, Director of Hitches & Glitches.

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