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‘UPS My Choice’ service set to expand to 96 additional countries

UPS today announced the global expansion of ‘UPS My Choice’ service to 96 additional countries and territories, bringing the total to 112 served. With the entrance into countries and regions in Africa, Asia Pacific and the Indian Subcontinent, Caribbean and Central and South America, Middle East and Oceania, and an expansion in Europe, this package-delivery management service will be in the world’s major e-commerce markets in time for the key holiday shipping season.

The expansion, which takes ‘UPS My Choice’ service far beyond the original 16-country-and-territory footprint, comes in two phases: The first brought the service to 48 additional locations worldwide over the summer. Phase two, which includes another 48 countries and territories.

“UPS My Choice users will have access to e-mail notifications that a delivery is on its way, an alert the day before delivery, notification that package is out for delivery, and a notification that delivery is completed,” said Nando Cesarone, president of UPS International. “With this expansion, shippers can benefit from fewer customer inquiries, while consumers enjoy increased visibility.”

This expansion, the largest since the service was launched seven years ago, comes as ‘UPS My Choice’ enrollment crosses the 52 million-member mark worldwide. This combination of scale and geography provides e-commerce shippers a distinct advantage as cross-border shopping increases.

According to the global UPS Pulse of the Online Shopper™ study, consumers, especially those in urban areas, are increasingly using alternative delivery options, and interest in shipping to alternate delivery locations is growing with online consumers. Expanding the UPS My Choice program provides greater visibility during the delivery process, wherever and however consumers receive their packages.


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