Dubai: Jebel Ali Customs transactions reach new high in Q1 2017
Jebel Ali Customs Centre, the modern facility and one of the major customs centers in Dubai, carried out around 729,000 customs transactions during the first quarter of 2017, said director Yousuf Al Hashemi.
He added: Thanks to the use of the latest technologies and devices we had a much better performance compared to previous years following the vision and directives of our wise leadership.
The transactions were carried out using the latest systems including Mirsal 2 system, which enables clients to fulfill their requirements and fill out their applications online without the need of personal attendance.
He explained: “We have a number of plans for the future which will help develop Jebel Ali Operations room including a radioactive vehicle and container scanning unit. The inclusion of sophisticated inspection tools has raised commitment and performance levels in Jebel Ali from 42% in 2010 to 91.7% in 2013. In 2016, client satisfaction went up to 87% and employee satisfaction reached 88%.
He also highlighted a number of quality achievements of the centre during 2016. It recorded 348 seizures of restricted, fake and prohibited materials. This means a 24% increase compared to 2015 which recorded 281 seizures. The centre, which includes a client centre and seven inspection units, also inspected 237,716 containers and carried out 605,000 customs transactions last year.
Al Hashemi pointed out that the seizures contained more than 700,000 tramadol narcotic pills, and quantities of Naswar tobacco derivative, silica powder, smuggled cigarettes, fake goods, and endangered sandalwood in coordination with local and global security authorities.
Naser Al Jumairi, director of Jebel Ali and Tecom Customs Centre explained that a Dubai Customs unit was opened at gate 11 for more convenience and client satisfaction. Ahmed Al Jamri, director of Jebel Ali Inspection Centre, said the centre has five advanced container scanning devices and five cargo scanning devices.