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DTC launches digital kiosk service for taxi drivers

Dubai Taxi Corporation, a subsidiary of Roads and Transport Authority (RTA), has announced the launch of a digital kiosk intended to facilitate the processing of transactions and services offered to taxi drivers.

It also avails them access to efficient and speedy services through using smart technologies that nurture an advanced and interactive business environment.

The DTC assigns paramount importance to drivers and makes every effort to recognise and reward their excellent efforts, said a statement from RTA.

Ammar Al Buraiki, the director of Resources and Support at DTC, commented: “The kiosk is being operated through a smart app on smartphones. It enables the taxi driver to apply for leave, salary certificate, insurance details, test results, and Dubai map, in addition to reporting a traffic accident and other applications related to travel or driving licence.

“The applications can be retrieved from the digital kiosk in the head office of the DTC. The app has an early distress call feature linking the cab driver with the control centre during emergencies and crises, and enabling the positioning of the vehicle in order to deliver the required assistance. The launch of the kiosk is part of the efforts in support of the Smart City initiative of our government to rank Dubai as the smartest and happiest city worldwide and replicates RTA’s first strategic goal (Smart Dubai).”