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Aramex awards Emrill five-year facilities management contract


UAE-based facilities management services provider, Emrill, has been awarded a five-year contract by logistics giant, Aramex. The scope of the contract includes mechanical, engineering and plumbing (MEP), housekeeping and specialist services across the company’s seven facilities in Abu Dhabi and Dubai.

Emrill will mobilise a team of 73, including management and housekeeping staff. The team will be responsible for delivering a comprehensive range of MEP services, including firefighting and maintenance of chillers and building maintenance systems. The company will also carry out façade cleaning, a service added to Emrill’s range earlier in 2020. Housekeeping services will be delivered within office and warehouse environments.

Stuart Harrison, Emrill’s CEO, said: “We are delighted to embark on this new partnership with Aramex, one of the region’s largest logistics providers. We understand the criticality of the services offered by Aramex. Logistics and the requirement for goods to be moved efficiently have become more important than ever before for many companies and individuals, as we face the challenges of a global pandemic, including movement restrictions and reduced travel.

“This contract marks our most significant win within the logistics sector, which we have identified as a key growth area for the business. Partnering with Aramex, we will work hard to bring the latest technology, efficiencies and sustainable practices to deliver services and ensure world-class standards are met within all Aramex’s facilities.”

Commenting on the new contract, Ahmed Marie, general manager of Aramex in the UAE, said: “Health and safety of our employees, customers and end package recipients remains a top priority for Aramex. Our partnership with Emrill will allow us to continue our operations with utmost confidence as we intensify efforts to ensure a well sanitised work environment.

“During this challenging period, Aramex continues to find solutions to optimise costs and improve operational efficiencies of our physical assets. The agreement with Emrill will support us, not only in realising cost savings, but also increasing our productivity to affirm our commitment to providing safe and essential services to customers.”

Servicing a built-up area of over 138,000 square-metres across seven locations in the UAE, Emrill will deploy teams in Dubai Logistics City, Umm Ramool, Al Quoz, Mussafah and Abu Dhabi Airport Free Zone.

Emrill’s CFO, Sam Emery, explained the importance of creating value partnerships and how Emrill’s approach resulted in the contract win: “During the bidding process, we placed a real emphasis on not only providing world-class services but also on the practical steps we would take to become a valued partner. We believe collaboration is key in building and maintaining successful client partnerships, and our business development team worked closely with Aramex to ensure we met all of the contract’s requirements while remaining competitively priced and conscious of the budget.”

In addition to providing integrated hard and soft facilities management into the country’s logistics sector, Emrill also delivers services within some of Dubai’s most prominent buildings and master communities, including Dubai Marina and Downtown Dubai.

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