FarEye, a global logistics management solution announced its partnership with Blue Dart, an express air and integrated transportation and distribution company, to further enhance the latter’s customer experience and reduce its carbon footprint.
Blue Dart is the largest express courier company with a 46.5% market share in the organised air express segment in India and a 13.5% market share in the organised ground express market. FarEye’s technology platform is managing deliveries for Blue Dart along with making their IT infrastructure more flexible and agile. This has improved overall customer experience and made operations paperless, thus saving carbon energy.
Anil Khanna, managing director, Blue Dart, said: “We are a highly focused and insanely customer centric brand and this partnership will only enable to enhance the experience for our customers. FarEye’s platform is scalable, future-oriented and flexible and has enabled us to have complete visibility of each shipment and keep the customer informed at every step, ‘real-time’. It has also helped us in automating first mile pickups and last mile deliveries and going almost paperless, a small step in reinforcing our goal to have zero emissions by 2050.”
Kushal Nahata, co-founder and CEO, FarEye, said: “The dawn of digitisation created the need for enterprises to adopt mobility solutions in order to overcome the operational complexities with the help of an added visibility layer. Our association with Blue Dart has been a massive learning for us and we have tried to put in our best and rolled out innovative solutions based on challenges faced by their team.”