UAE-based logistics service provider, Al Sharqi Shipping, recently received the ‘Top Customer Award’ for 2016 from France’s global shipping group, CMA CGM.
This recognition marked Al Sharqi’s fourth consecutive win with CMA CGM line, said a statement from the company.
The award was presented by Santosh Devasper, CMA CGM’s commercial manager; Manoj Kumar CMA CGM’s export trade manager; and Pradeep Vallath, deputy manager VIP desk, to Kash Rafiq, director Al Sharqi Group and Shipping, in the presence of Atif Rafiq, director, Al Sharqi Shipping and other key members of the company.
Rafiq said: “Our company has deep dived into our customer’s problems and turned our focus towards a more customer centric approach, improving our systems and processes. The same is true with CMA CGM with their new online portal and their customer centric team which help us deliver our SLA and guarantee quality customer service. This award is a testament to our commitment towards our customers to provide them the best even when the going gets tough.”
Atif Rafiq said: “We are excited to receive our fourth straight award from CMA CGM since 2013 and also knowing that our continuous efforts are acknowledged on such a scale as we have been consistent with our value of ‘helping you grow’.”